Support Office, Manchester
Closing Date: 14/05/2026
Support Office
James Bond would be nothing if not for M, right? We think of our Support Office roles exactly like that – the heroes behind the scenes making sure our operations run smoothly. We have hundreds of colleagues across our support office teams, helping us reach our goals – and you could be one of them. Are you ready for your first mission?
Our departments
Guest Service Centre
Resolve queries and concerns to improve guest experience and satisfaction.
Operations
Champion the guest experience by innovating new ways to make movies better.
People
Create a culture where our colleagues can grow and succeed.
Commercial
Use sales and marketing expertise to enhance the guest experience.
Film Booking
Work closely with film distributors and use industry insights to predict film performance.
Data, Analytics & Insights
Provide data insights to support our business goals.
Real Estate & Development
Develop and enhance our cinema venues across ODEON.
Finance
Control and project financial outcomes, ensuring our team and suppliers are paid.
IT
Keep IT systems secure and introduce new tech to improve our guest and colleague experiences.
Legal
Keep our guests and colleagues safe by enhancing our processes and contracts.
Current Vacancies
Lights, Camera, Action!
Our Support Office and field-based teams work behind the scenes to make everything happen at ODEON. From our offices in Manchester, London and Dublin, we collaborate to ensure our cinemas run seamlessly. Whether we’re developing innovative tech, providing insights and analysis, improving our seating, developing new merchandise or delivering exceptional guest services – we’re all making movies better. Together, we create an experience that keeps our guests coming back time and time again.
Setting You Up For Success
Your training is the foundation of your growth at ODEON. Regardless of your role, you'll be learning everything you need to know to excel from the moment you walk through the door.
Premier Perks
Joining our team comes with a world of incredible benefits – see as many films as often as you like and bring someone along with your guest ticket allowance! You can also enjoy 40% off food and drinks, 25 days holiday, monthly reward schemes, life assurance, critical illness cover, private medical insurance and menopause support, a holiday purchase scheme, virtual GP, Employee Assistance Programme, Cycle to Work Scheme, and our BeWell support programme to help you in your day to day life.
Build Your Skills
Whether it’s your first time with ODEON or you’ve been with us before, our training extends well beyond your first weeks! We pride ourselves on delivering the best experience cinema can offer, and that starts with you. Whichever team you are part of, we’ll make sure you always have the skills you need to succeed.
Limitless Possibilities
Whatever future you’re striving for, we’ll create opportunities and provide support to help you prepare for the spotlight. At every stage in your ODEON career, you’ll have everything you need to succeed.
Our culture
“It’s a very inclusive workplace – people take you as you are, and the inclusivity extends beyond the diversity tick boxes. Everyone is always working towards the same goal, whether that’s increasing revenue or getting the best result for a guest. It feels like everyone is working together to achieve the same thing”
Sam – Guest Service Manager
“There’s a really clear path to progression. I feel like I could work here forever. There’s lots of support across all departments, no matter the question, everyone is easy to talk to. I feel like I have a good working relationship with everyone, there’s no weird power dynamic, I can talk to everyone regardless of their position”
Nadia – Junior Project Manager
“It’s such a friendly environment and all of that comes from the people. Everyone is always happy to help each other. Even if they don’t know the answer, they’ll always try to direct you to others. Nobody will turn around and say “That’s not my problem”- they’ll always try to help you resolve it or point you in the right direction”
Tom – Service Desk Technician